At Ardent Residential, our team members are our most important assets and we would not be able to provide the high quality service to our clients and communities that we do without them. Our commitment to staffing our communities with the very best property management professionals is quintessential to providing extraordinary customer service. It is an exciting time now as we continue to grow and create new opportunities for our team members to grow with us. Team members receive market-competitive compensation and benefits and are supported by a training program that ensures each team member is set up for success as a part of the Ardent team. Current opportunities are listed below.
Licensed Community Association Manager
Licensed Community Association Manager
Seeking an experienced Community Association Property Manager with offices located in Buckhead and Sandy Springs, GA. Working remotely is a possibility after completing successful training program which is typically 3-6 months, depending on candidate performance.
Requirements:
Requirement 1 – Must have an active GA Real Estate License (Broker or Salesperson)
Requirement 2 – Must have Property Management Experience.
Requirement 3 – Must submit your GREC license number with your resume.
Requirement 4 – Must have dependable transportation and be able to travel to local properties.
Requirement 5 – Must have a dependable mobile phone and laptop with Windows 8 minimum installed. Laptop needs a minimum of 500GB of storage; we offer lease-to-purchase options if you are need of a laptop.
Requirement 6 – Must have at least 3 years of relevant experience
We offer competitive compensation packages to qualified candidates:
*Important Instructions for Applying: Please submit your resume and cover letter in PDF format and include full name, phone number, email address, and GREC license number in the body of the email.
Major Tasks and Responsibilities:
Provide management direction, and leadership to ensure all properties are maintained and operated in accordance with set objectives
Work closely with your clients (Board of Directors and/or Developers) to manage and operate the community, facilitate solutions to problems between residents and support staff
Serve as a liaison between the Board, residents, and vendors
Analyze advantages and disadvantages of solutions to problems, and make recommendations to your clients (Board of Directors and/or Developers)
Manage the bidding process for property improvements and standard maintenance issues
Provide input for selection of contractors and for developing contract specifications
Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications
Perform regular site visits to maintain knowledge of the property and performance of the client’s contractors
Perform regular site visits to maintain strict enforcement of community covenants, rules, and regulations
Receive service request for repairs or maintenance of property and report issues to the Board of Directors in a timely manner (as requested)
Define and implement goals relating to internal objectives set by your clients and supervisors (Board of Directors and/or Developers)
Create draft budgets and code expenses to per-approved budgets as directed
Create and manage monthly action item lists for each property
Attend monthly meetings with clients and support staff
Initiate contact with new residents to coordinate move-in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations
Maintain consistent office hours
Manage resident relationships to ensure resident retention and satisfaction
Monitor deficit and surplus funding objectives
Possess knowledge of assets, cash balances, and availability of funds for projects; cash flow management for capital improvements
Monitor aging report and take timely legal action
Maintain accurate digital records, files, and communications
Arrange for prompt and satisfactory responses to emergency service requests
Compile letters, newsletters, management reports and board packets as needed
Provide exemplary customer service to clients and other employees
Job Requirements:
3yrs of relevant experience preferred
Proficiency using Microsoft Office applications and Outlook E-mail
Must meet reasonable deadlines
Must be accurate
Requires conflict resolution; may be involved in difficult situations
Working knowledge of historical and trend-based budgeting practices
Project management skills
Strong interpersonal communication and organizational skills
Excellent written and verbal communication skill
Full Time
Atlanta, Destin, Miami & New York City
Staff Accountant
Sales Agent
We are seeking a detail-oriented, thorough, and organized Staff Accountant to join our growing team. In this position, you will play a key role in managing the finances of our business, including creating financial transactions and generating relevant reports. You will also collaborate and communicate with employees, vendors, and customers to ensure accuracy of financial transactions.
Job Duties:
Manage accounting processes for a portfolio of retail properties
Oversee all banking activities for approx. 110 properties
Performing bank reconciliations and month end and year end close processes
Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures
Applying monthly, quarterly and annual assessment charges, late fees and interest and sending out statements
Complete closing letters and lien releases in a timely manner
Completing financial integration for new communities
Maintains subsidiary accounts by verifying, allocating, and posting transactions
Maintains general ledger by transferring subsidiary account summaries
Maintains historical records by filing documents
Prepares financial reports by collecting, analyzing, and summarizing account information and trends
Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions
Contributes to team effort by accomplishing related results as needed
Process customer chargebacks and refunds
Reconcile homeowner accounts who have been pushed into collections
Skills and Qualifications:
5+ years of relevant experience
College degree, preferred
Experience with TOPS a plus
Must have strong written and verbal communication skills
Must have a passion
Strong Data Entry Skills and ability to take initiative
Attention to detail a must
Strong time manager with respect for deadlines.
Proficient with Microsoft Excel
Full Time
Atlanta, Destin, Miami & New York City
Onsite Manager
Onsite Manager
This position is currently for communities where an onsite full time manager is needed.
Requirements:
Requirement 1 – Must have an active GA Real Estate License (Broker or Salesperson)
Requirement 2 – Must have Property Management Experience.
Requirement 3 – Must submit your GREC license number with your resume.
Requirement 4 – Must have dependable transportation and be able to travel to your property
Requirement 5 – Must have a dependable mobile phone and laptop with Windows 8 minimum installed. Laptop needs a minimum of 500GB of storage; we offer lease-to-purchase options if you are need of a laptop.
Requirement 6 – Must have at least 3 years of relevant experience
We offer competitive compensation packages to qualified candidates:
*Important Instructions for Applying: Please submit your resume and cover letter in PDF format and include full name, phone number, email address, and GREC license number in the body of the email.
Major Tasks and Responsibilities:
Provide management direction, and leadership to ensure all properties are maintained and operated in accordance with set objectives
Work closely with your clients (Board of Directors and/or Developers) to manage and operate the community, facilitate solutions to problems between residents and support staff
Serve as a liaison between the Board, residents, and vendors
Analyze advantages and disadvantages of solutions to problems, and make recommendations to your clients (Board of Directors and/or Developers)
Manage the bidding process for property improvements and standard maintenance issues
Provide input for selection of contractors and for developing contract specifications
Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications
Perform regular site visits to maintain knowledge of the property and performance of the client’s contractors
Perform regular site visits to maintain strict enforcement of community covenants, rules, and regulations
Receive service request for repairs or maintenance of property and report issues to the Board of Directors in a timely manner (as requested)
Define and implement goals relating to internal objectives set by your clients and supervisors (Board of Directors and/or Developers)
Create draft budgets and code expenses to per-approved budgets as directed
Create and manage monthly action item lists for each property
Attend monthly meetings with clients and support staff
Initiate contact with new residents to coordinate move-in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations
Maintain consistent office hours
Manage resident relationships to ensure resident retention and satisfaction
Monitor deficit and surplus funding objectives
Possess knowledge of assets, cash balances, and availability of funds for projects; cash flow management for capital improvements
Monitor aging report and take timely legal action
Maintain accurate digital records, files, and communications
Arrange for prompt and satisfactory responses to emergency service requests
Compile letters, newsletters, management reports and board packets as needed
Provide exemplary customer service to clients and other employees
Job Requirements:
3yrs of relevant experience preferred
Proficiency using Microsoft Office applications and Outlook E-mail
Must meet reasonable deadlines
Must be accurate
Requires conflict resolution; may be involved in difficult situations
Working knowledge of historical and trend-based budgeting practices
Project management skills
Strong interpersonal communication and organizational skills
Excellent written and verbal communication skill
Full Time
Atlanta, Destin, Miami & New York City
Assistant Manager
Assistant Manager
The focus of this role will be to assist Community Association Managers with their day to day operations of homeowner and condo associations.
Requirements:
*Requirement 1 – Must have office management experience. HOA, multifamily experience a plus
*Requirement 2 – Must have dependable transportation and be able to travel
*Requirement 3 – Must have a dependable mobile phone
We offer competitive compensation packages to qualified candidates:
*Important Instructions for Applying: Please submit your resume and cover letter in PDF format and include full name, phone number and email address in body of email.
Major Tasks and Responsibilities:
Provide management direction, and leadership to ensure all properties are maintained and operated in accordance with set objectives
Work closely with your clients (Board of Directors and homeowners) and managers to manage and operate the community, facilitate solutions to problems between residents and support staff
Serve as a liaison between the Board, residents, and vendors
Analyze advantages and disadvantages of solutions to problems, and make recommendations to your clients (Board of Directors and/or Developers)
Manage the bidding process for property improvements and standard maintenance issues
Provide input for selection of contractors and for developing contract specifications
Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications
Assist with maintaining strict enforcement of community covenants, rules, and regulations
Receive service request for repairs or maintenance of property and report issues to the Board of Directors in a timely manner (as requested)
Define and implement goals relating to internal objectives set by your clients and supervisors (Board of Directors and/Community Manager)
Create and manage monthly action item lists for property
Attend monthly meetings with clients and support staff
Initiate contact with new residents to coordinate move-in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations
Maintain consistent office hours
Manage resident relationships to ensure resident retention and satisfaction
Monitor deficit and surplus funding objectives
Possess knowledge of assets, cash balances, and availability of funds for projects; cash flow management for capital improvements
Monitor aging report and take timely legal action
Maintain accurate digital records, files, and communications
Arrange for prompt and satisfactory responses to emergency service requests
Compile letters, newsletters, management reports and board packets as needed
Provide exemplary customer service to clients and other employees
Job Requirements:
Office administrative experience required
Proficiency using Microsoft Office applications and Outlook E-mail
Must meet reasonable deadlines
Must be accurate
Requires conflict resolution; may be involved in difficult situations
Project management skills
Strong interpersonal communication and organizational skills
Excellent written and verbal communication skill
Full Time
Atlanta, Destin, Miami & New York City
Customer Service Representative
Customer Service Representative
The focus of this role will be to assist Homeowners and Community Association Managers with their day to day operations of homeowner and condo associations.
Requirements:
*Requirement 1 – Must have customer service representative experience. HOA, multifamily experience a plus
*Requirement 2 – Must have dependable transportation and be able to travel
*Requirement 3 – Must have a dependable mobile phone
*Important Instructions for Applying: Please submit your resume and cover letter in PDF format and include full name, phone number and email address in body of email.
Major Tasks and Responsibilities:
Work closely with homeowners and managers to manage and operate the community, facilitate solutions to problems between residents and managers.
Serve as a liaison between the residents and managers
Analyze advantages and disadvantages of solutions to problems, and make recommendations to your homeowners
Assist with maintaining strict enforcement of community covenants, rules, and regulations
Define and implement goals relating to internal objectives set by your clients and supervisors (Managers)
Initiate contact with new residents to coordinate move-in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations
Maintain consistent office hours
Manage resident relationships to ensure resident retention and satisfaction
Maintain accurate digital records, files, and communications
Arrange for prompt and satisfactory responses to emergency service requests
Provide exemplary customer service to clients and other employees
Job Requirements:
Office administrative experience required
Proficiency using Microsoft Office applications and Outlook E-mail
Must meet reasonable deadlines
Must be accurate
Requires conflict resolution; may be involved in difficult situations
Project management skills
Strong interpersonal communication and organizational skills
Excellent written and verbal communication skill
Full Time
Atlanta, Destin, Miami & New York City